Storage and retention

As a business owner in the Netherlands you must keep your invoices for 7 years: the tax retention duty (fiscale bewaarplicht). It applies to the invoices you send, in the form you sent them. How EenFactuurMaken.nl helps depends on your plan.

Free: 60 days

On the Free plan we keep every invoice, credit note and draft for 60 days after creation. After that we delete it. Each invoice shows when.

Before we delete a finalised invoice, we make sure you have a copy:

1. 14 days and 3 days before deletion you get an email listing the invoices concerned, and whether you've already downloaded them.
2. An invoice you haven't downloaded yet is only deleted once you've been warned at least 3 days in advance. If the warning failed, we wait.
3. Drafts aren't real invoices: we delete them without a warning.

In your invoice list, invoices that will disappear soon carry the label Not downloaded yet if you don't have them yet.

What counts as downloaded?

• downloading the PDF or UBL from the invoice;
• a ZIP export that contains the invoice;
• a download link requested through the API or your AI assistant.

Sending an invoice by email doesn't count: your customer then has a copy, but you don't yet.

Download everything at once

On your dashboard and under Export you'll find Deleted soon: a ZIP with all invoices and credit notes we'll delete within 30 days, with PDF, UBL and a CSV overview. This works on the Free plan too.

What happens to your VAT overview?

Deleted invoices no longer count in your VAT overview. If you file quarterly, the quarter is usually over before the invoices disappear, but check older quarters.

Pro: 7 years

With Pro we keep all your invoices for 7 years, as the Belastingdienst requires. You can always download them or export them as a ZIP. When you upgrade to Pro, we also keep your existing invoices for 7 years.

Stopping Pro

If you stop Pro, we keep your invoices for an extra 60 days. After that the Free plan rules apply, including the warnings. So download what you need in that time, or export everything as a ZIP while you still have Pro.

Deleting your account

If you delete your account, we delete all your invoices, customers and settings. So download everything first. See Managing your account.

The retention duty stays with you

Even when we keep your invoices, you remain responsible for your records. So make an export now and then, for example every quarter.