---
title: "Credit notes · EenFactuurMaken.nl"
description: "Correct a finalised invoice with a credit note. Credit all or part of it, credit an invoice made outside EenFactuurMaken.nl, numbering and VAT."
url: "https://eenfactuurmaken.nl/en/docs/credit-notes"
markdown_url: "https://eenfactuurmaken.nl/en/docs/credit-notes.md"
language: "en-GB"
---

# Credit notes

Correct a finalised invoice with a credit note. Credit all or part of it, credit an invoice made outside EenFactuurMaken.nl, numbering and VAT.

You can't change a finalised invoice. Is something wrong, or is your customer getting money back? Then you create a **credit note**: a "minus invoice" that reverses (part of) the original invoice.

## Creating a credit note

1. Open the invoice you want to credit.
2. Choose **Create credit note** (under **More actions**, or in the menu in the list).
3. You get a **draft credit note** with the same customer, lines, VAT treatment, currency and language. By default you credit the whole invoice.
4. Only crediting part of it? Adjust the lines: remove lines or lower quantities or prices.
5. **Finalise** the credit note. It gets a number from your credit note series, for example C2026-0001.
6. Send it to your customer, just like an invoice.

> **Credit notes are always free**
>
> Credit notes never count towards your 5 free invoices a month. You should always be able to make a correction.

## Amounts

You enter amounts on a credit note as **positive** numbers, just like on a normal invoice. On the credit note, in your VAT overview and in the export they count as negative. So if you credit €200, you enter €200 and the PDF shows −€200.

## What's on the credit note?

- the title **Credit note** and its own number;
- a reference to the original invoice (number and date), as the law requires;
- the same VAT treatment and legal statements as the original invoice;
- no payment QR code.

The e-invoice for a credit note is a UBL _CreditNote_ that refers to the original invoice.

## Crediting an invoice made outside EenFactuurMaken.nl

Need to credit an invoice you made in another program? Open a [new credit note](https://eenfactuurmaken.nl/en/app/invoices/new?kind=credit_note) and fill in that invoice's details under **Original invoice number** and **Original invoice date**. Without a number you can't finalise the credit note (`creditNoteReferenceRequired`).

Through the API, pass `creditedInvoiceNumber` and `creditedInvoiceDate` to `POST /api/v1/invoices` with `kind: "credit_note"`.

## Rules

- You don't credit a **draft**: edit it or delete it.
- You can't credit a **cancelled** invoice or a credit note (`invoice_not_creditable`).
- There can only be one **draft** credit note per invoice at a time (`credit_note_draft_exists`). Finish or delete that one first.
- An invoice that's already **fully credited** can't be credited again (`invoice_fully_credited`).
- You can credit an invoice in several steps, with several credit notes. If you credit more than the original, you get a warning.
- Once an invoice has a credit note, you can no longer [cancel](https://eenfactuurmaken.nl/en/docs/invoices/copy-cancel-delete#cancel) it.

## What happens to the original invoice?

- The invoice shows **Credited by** and the credit notes.
- Reminders only cover the amount that's still outstanding after the credit notes. A fully credited invoice gets no more reminders.
- Does your customer no longer owe anything? You can mark the invoice as paid, so it no longer counts as outstanding.
- On the Free plan we keep the original invoice at least as long as the credit note.

## Invoicing again

Need a new, correct invoice? [Duplicate](https://eenfactuurmaken.nl/en/docs/invoices/copy-cancel-delete#duplicate) the original invoice, adjust it and finalise it. It gets a new number.

Last updated on 13 October 2026